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Our Undersink Water Filters
Out of sight is out of mind - until you taste our water. Our undersink water filter range is designed to do the heavy lifting of keeping your drinking water free from contaminants, off stage.
They don't need the limelight. They won't steal your bench space. They won't impact kitchen aesthetics, unless it's with a stylish tap. They just deliver results. Unseen. Unheard. And unmistakable.
Our undersink water filters:
- Improve clarity, odour, and taste
- Remove a range of unwanted water contaminants
- Are fully customisable to suit your individual water filtration needs
- Convenient and practical
Frequently Asked Questions
What is the difference between a undersink water filter system and a reverse osmosis filter system?
A water filter system is made up of one or more specialty filters that are designed to remove or reduce specific contaminants depending on the filter media and the filter micron rating of each filter. The majority of water filters range in rating size from 20 microns down to 0.2 microns. The smaller the micron rating, the less contaminants can pass through.
Water filters smaller than a 0.2 micron rating are not typically recommended as they can reduce your water pressure too much, resulting in very slow water flow and too frequent filter changes due to blockages.
While may people are very happy with the level of water filtration achieved by a good quality water filter system, If your needs require the purest of filtration, whether for medical or general health reasons, we recommend the Aquakleen Reverse Osmosis system as it removes much more than a water filter system.
A reverse osmosis water purification system uses regular water filters as well as a membrane that has a much smaller micron rating than a water filter, often as small as .0005 micron. After the water passes through the pre-filters, it then passes through the membrane, followed by another one or two speciality filters at the end.
The membrane reverses the natural water flow and isolates the contaminated water. The contaminated water is then dumped as wastewater, and the purified water is stored in a tank for use on demand.
Can I attach a water filter system to my existing mains kitchen tap without second tap?
The short answer is 'yes'. However, this is not ideal. We always recommend you either have a separate filtered water tap or a three in one mixer tap to accommodate both filtered water and your mains hot and cold water.
Water filters require a lower water pressure (Australian regulations 350 KPA) to prevent blow outs and bursting. If you run a water filter system off your mains tap, your water pressure will be dramatically reduced and it will take a very long time to fill up your sink for things like washing dishes. In addition to this, you will waste your filter life on unnecessarily filtering your dish water, meaning more frequent and costly ongoing filter changes and maintenance.
How should I store my water filters if I'm going away on holidays for a period of time?
As the filters are housed in a wet, water tight and air tight casing, they can generate bacteria growth if unused for a period of time.
If your water filter is one of the drop in style filters (not the disposable quick connect type) we recommend removing it, rinsing it in cold water and storing it in an air tight zip lock bag at the back of your fridge. This will extend the life of your filter and minimise bacteria growth while you are away. Remember to flush the filter through by leaving the tap run for 5 to 10 minutes when you return before using it again.
Where are your water filters made?
Water filters are made all over the world, however, filters made in the USA have an industry reputation as world leaders for their manufacturing quality. The USA has tight industry regulations unparalleled globally and if you are purchasing USA made water filters which are NSF certified you are sure to be getting a quality filter that has been independently tested and certified.
Many other countries are improving over time and, depending on what filter you are looking for, can often offer more affordable products with similar quality. Most of our water filters are USA manufactured or NSF certified, but we also recommend other filters which still do a great job at a fraction of the price.
How often should I change my water filters?
The frequency of water filter changes depends on two main factors. Usage and water quality. A water filter is a consumable and, much like opening a packet of food, once it is in use it does have a limited lifespan.
Depending on what the filter is and what position it is in will determine the frequency as well. For standard filters for commercial use, we recommend changing the filters every 4 to 6 months. For home use, every 6 to 12 months. Other filter systems such, as reverse osmosis or additional alkalisers, require changing only every 2 years, or every 3 to 4 years.
Keep in mind, there are other factors as well, and consult with your water filtration specialist for their guidelines based on your system, usage and location.
Can I change the filters myself or do I need to book in a service technician every time?
You can change the filters yourself and we also offer a service team who can do this for you if you are limited for time or patience. Most water filters are easy to change once you know how. Ensure you contact your water filter supplier for instructions on how to do this, or if you have a new installation, ask the installer to show you for future changes.
One golden rule is to ensure you turn off the water supply to the filters before you begin and when you finish, ensure you check for leaks once all canisters and connections are in place. The last thing you want is flooding or leaking.
Do reverse osmosis water filters also take out good minerals in my water? And if so, how can I put them back in?
As a reverse osmosis system only allows particle sizes smaller than .0005 micron to pass through the membrane, there is not much left in the water and minerals can be stripped during the process. While you shouldn’t merely rely on your drinking water for your minerals in your diet, if this is a concern for you the solution is simply adding a mineralizer filter after the tank to put the good minerals back in.
Should I remove fluoride from my drinking water?
This debate has been raging for many years and there are two polarised points of view. We do not take a side, but provide the following information for you to make up your own mind. Fluoride is used to prevent tooth decay and is inorganic. Banned in many countries, fluoride was once disposed of as toxic waste and Australia is now one of the most heavily fluoridated countries in the world.
On the other side of the coin is the National Health and Medical Research Council’s view that the small levels of Fluoride in drinking water are safe. The Council also believe that children have a 45% greater risk of developing cavities without Fluoride.
We suggest you do your own research and if you do want fluoride removed from your drinking water, we help you with this with one of our specialised water filter systems or reverse osmosis system. Contact us and we'll find the right fluoride removal system for you.
Do you supply your undersink filters Australia wide?
Yes. While our head office is based in Melbourne, we have service technicians Australia wide which cover most locations. We also ship Australia wide so you can hire a local professional to install your undersink water filter for you.
What options do I have for ongoing filter replacements?
We aim to make it easy for you to change your filters and maintain your water health. We keep records of when filters are due for a change, so you are sure to keep your water clean and healthy as the day it was installed. Your three options are:
- You can replace your filters yourself. If you join our exclusive Ezi Debit AUTO SEND club, we can mail your filters out to you when they are due automatically. We do not charge any postage Australia wide for this regular service and your payments are handled via our direct debit EZI DEBIT payment system.
- We simply send you an email when your filters are due and you can order over the phone, send us an email, come in store, or order online.
- Our fully equipped service division can change the filters for you every 6 to 12 months for a low service fee plus the cost of the filters
Why Choose The Water People
We are experts in all types of water filter technology. From basic undersink water filters to the most advance reverse osmosis systems on the market, we have it all.
We have an extensive product range and knowledge, so we can help you get the right undersink water filter for you. Tell us which features you want, and we can tell you about all your options.
We provide the highest quality undersink water filters available on the market. Our products are carefully chosen from the leading brands in the industry and they're backed by manufacturer warranties.
Our team of fully qualified installation technicians can install your new undersink filter and provide ongoing maintenance and servicing. We can make sure your system will keep flowing perfectly.