Christmas Trading Dates: Office Closes Friday December 24th. Open Tuesday January 4th.
Call the experts
(03) 9885 0222
The Water People’s brand-approved technicians will guarantee your Aqua Cooler systems are correctly serviced and in tip-top condition.
If you’ve purchased an Aqua Cooler product, we can assume you’re in charge of quenching the thirst of hundreds of people every day. Well, we’ll ensure your filtered water systems are fully serviced and always up to the task.
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Whether or not you’ve purchased your system through us, you can always expect an easy, efficient service.
As perfect for small council parks as they are for educational campuses, we can install Aqua Cooler systems wherever you need them.
We keep a waiting stock of Aqua Cooler spare parts to repair downed units in a single visit. On the off chance we need to book a follow-up, we’ll pen it in as soon as possible.
With our proactive servicing, we’ll ensure your Aqua Cooler products are always in top condition and that their filters are always clean as a whistle.
Aqua Cooler has designed and manufactured a wide and varied range of filtered drinking water systems. While we’re partial to their excellent filtered drinking fountain, we’re capable of servicing all their products.
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Aqua Cooler’s products are found in homes, businesses, government buildings, universities, and other institutions across Australia, and we’ve been asked to service quite a few of them. Check out our reviews.
"Customer Service at The Water People is exceptional. Staff are friendly, kind, and responsive. Service people arrive quickly, on time and are awesome.
"I purchased my reverse osmosis water filter from The Water People and have been using them for my water filter cartridges for over 20 years now. Love that I get them sent automatically and I don't have to think about it. All the staff are very friendly and always happy to help with anything. They only stock the best quality filter cartridges; with the best interest of their customer being very important."
"Thank you to the amazing team at The Water People. Each and everyone of you made this process so easy. From Imogen in the call centre to Dale in installation. Thank you so much. We love our new Triple fluoride filtration system."
"I use reverse osmosis system installed by The Water People for about 10 years now. Recently I had to change a faucet due to a kitchen reno and they kindly found exactly what I required for me! Good company and good craftsmanship."
"The admin staff went the extra mile to accommodate an appointment with minimal notice. They were understanding and helpful. Quick response to my email too. Alan, the technician who came out was friendly, knowledgeable and efficient. Excellent customer service all round."
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We’ll set up a call or on-site consultation to better understand your needs.
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We’re quite capable of working without supervision. Just show us to the unit and leave us to it.
We’ll keep a record of your last repair or service so we know when to remind you about your next service or filter change.
We provide maintenance services all across Australia. Reach out to us to arrange a technician visit.
Servicing schedules depend on how often the system is used and the quality of the water supply. Let us help you draw up a servicing schedule for your application.
Yes, you can. We can also change it for you if you prefer.
Reach out to our service department to arrange a visit from one of our trained and authorised technicians.
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