Water filter services across Australia
Same day response
The Water People delivers reliable water filter services Australia-wide, covering installation, servicing and filter replacement for homes and businesses, sporting clubs and schools. From urgent call-outs to full system maintenance — we can help with any commercial or residential job.
- Water filter installation for residential and commercial systems
- Water solutions to suit your site needs and budget
- Scheduled servicing and proactive filter replacement
- Reactive repairs for all major water filter systems
Unmatched response speed!
.webp)
.png){kind=logo}
Servicing water systems made simple
Professional water filter servicing for homes and businesses
Regular servicing keeps your water filter system performing at its best. The Water People offers installation support, ongoing maintenance, and automated filter replacements to ensure consistent water quality, minimise downtime, and prolong the lifespan of your system.
- Cleaner, safer filtered water year-round
- Reduced system issues through proactive servicing
- Expert support across all major water filter systems
Independent advice across leading brands
Water filter brands we service across Australia
We service many of Australia’s leading water filter systems, including popular boiling, chilled and sparkling tap brands. Our independence means your system is serviced based on performance, not brand preference.
"The Water People have been exceptional to work with. They provide excellent customer service, which is increasingly uncommon. We scheduled an appointment to repair our water system, and they arrived punctually, resolved the issue flawlessly, and were incredibly helpful. This is a great company, from the in-house customer care team to the service team. I highly recommend The Water People."
Complete servicing for water filter systems
Keep your system running smoothly
We provide practical water filter services to support system performance and consistent water quality. From new installations to hassle-free servicing and maintenance, our team ensures your water filtration system operates as intended.
Installation
Repairs & maintenance
Scheduled servicing
Qualified, compliant, and trusted
Certified and insured water filter servicing professionals
Our technicians ensure water filter systems are serviced safely, correctly, and in line with Australian standards.
The service provided by the water people exceeded my expectations and service of other providers I had previously engaged to service both my sparkling water zip tap units. The booking process was simple, the technician was delightful and the cost was less than our last provider 12 months ago, a pleasant surprise when you expect prices to continue to rise!
A clear and simple service process
How we deliver reliable water filter services
Assess your system
Step
We start by understanding your water filter system, usage and servicing needs. This includes reviewing system type, water supply conditions and any existing issues to determine the most suitable service approach.
Complete the required work
Step
Our technicians complete the required installation, maintenance or repairs, including filter replacement where needed. All work is carried out carefully to support system performance and consistent water quality.
Plan for future servicing
Step
After servicing, we provide guidance on future maintenance, filter changes and servicing intervals. Ongoing support helps keep your water filter system running reliably over the long term. There is no need to remember when servicing needs to be done, and filters need changing; we take care of all of that for you.
Proactive care for your water system
Flexible maintenance plans for water filter systems
Planned maintenance supports system performance and water quality. Our flexible plans suit both residential and commercial systems, with no long-term lock-in required.
The Emerald plan offers scheduled servicing and filter replacement to ensure your water filter system continues to perform reliably. Ideal for low- to moderate-usage environments.
What's included?
With increased service frequency and added support, the Diamond plan helps protect performance in demanding residential or commercial environments.
What's included?
Our AutosendClub program provides automatic filter deliveries, supporting consistent maintenance and uninterrupted filtered water.
What's included?
More than just a water filter service
What sets our water filter services apart
Independent advice
We are an independent water filtration company, meaning we service and recommend systems based on performance, suitability, and value.
Australia-wide service network
With service coverage across Australia, we provide consistent support for installations, maintenance, and repairs wherever your system is located.
Experience you can rely on
Our experience across a wide range of systems allows us to identify issues quickly and service water filters efficiently.
Fast response time
We respond immediately with a clear process to ensure diagnosis, repair and solve any issue quickly.
Designed for different spaces and demands
Industries we support with water filter services
Real feedback from homes and businesses
Reviews from our water filter service customers
From single households to multi-site businesses, our customers rely on us for professional water filter services delivered with care and consistency.
"Customer Service at The Water People is exceptional. Staff are friendly, kind, and responsive. Service people arrive quickly, on time and are awesome.
"I purchased my reverse osmosis water filter from The Water People and have been using them for my water filter cartridges for over 20 years now. Love that I get them sent automatically and I don't have to think about it. All the staff are very friendly and always happy to help with anything. They only stock the best quality filter cartridges; with the best interest of their customer being very important."
"Thank you to the amazing team at The Water People. Each and everyone of you made this process so easy. From Imogen in the call centre to Dale in installation. Thank you so much. We love our new Triple fluoride filtration system."
"I use reverse osmosis system installed by The Water People for about 10 years now. Recently I had to change a faucet due to a kitchen reno and they kindly found exactly what I required for me! Good company and good craftsmanship."
"The admin staff went the extra mile to accommodate an appointment with minimal notice. They were understanding and helpful. Quick response to my email too. Alan, the technician who came out was friendly, knowledgeable and efficient. Excellent customer service all round."
